Payment Problems & Suspensions

Failed Payments

  • Bank transfer without reference → open a ticket

  • BTC wrong amount → include TXID

  • Wise currency mismatch → corrected manually

Suspensions

Typical timelines:

  • VPS: 24–48 hours

  • Dedicated: varies based on datacentre policy

Unsuspension

Once overdue invoice is paid → reactivation happens automatically.

  • 0 أعضاء وجدوا هذه المقالة مفيدة
هل كانت المقالة مفيدة ؟

مقالات مشابهة

Simple steps to pay a Black Host invoice using Bitcoin

Step 1 – Open your invoice Log in to the Black Host client area. Open the unpaid...

Understanding Your Invoice & Due Dates

Invoice Lifecycle Invoice generated: 14 days before due date Reminder emails: 1st...

How to Add Account Credit

Log in to the client area Go to Billing → Add Funds Choose: Wise...

Refund Policy

Refunds Are Generally Not Offered For: VPS and Dedicated Servers (resources allocated...

How to View All Invoices

  Log in Go to Billing → My Invoices View Paid, Unpaid, Overdue Print...