Understanding Your Invoice & Due Dates

Invoice Lifecycle

  • Invoice generated: 14 days before due date

  • Reminder emails:

    • 1st reminder (7 days before)

    • 2nd reminder (3 days before)

    • Overdue reminders if applicable

Overdue Policy

  • Services may be suspended after 24–48 hours overdue

  • Dedicated servers follow stricter timelines

  • Late fees may apply

Pro-Rata Billing

Some products bill pro-rata to keep all services on one due date.

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