Troubleshooting Crypto Payments

Payment not showing

Cause:

  • Wrong BTC amount

  • Low fee

  • Sent to wrong address

Solution:

  • Provide TXID

  • We manually verify the transaction

Overpayment / Underpayment

Handled using TXID and manual adjustment.

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How to Pay with Bitcoin (BTC)

Please click link below for more detailed information...