Refunds Are Generally Not Offered For:
-
VPS and Dedicated Servers (resources allocated instantly)
-
Abuse, ToS violations, non-payment
-
Change of mind after provisioning
Refunds May Be Given In These Cases:
-
Product not delivered
-
Duplicate payment
-
Agreement from management
Refund Method
-
BTC refunds are processed in BTC for the same amount received
-
Bank refunds processed only to original sender
-
WHMCS credit can be issued instead if preferred